How can we help you?

[wpdreams_ajaxsearchlite]

About Joyn

• What is Joyn?
• What do I need to use Joyn?
• How is Joyn different from other loyalty programmes?

View all items >

Security and Privacy

• Is Joyn safe?
• Why is the Joyn app requesting access to my location?
• Why is the Joyn app requesting access to my camera?

View all items >

Joyn-app

• What is the Joyn app?
• How do I download and install the Joyn app on my iPhone?
• Can I download the app on my tablet?

View all items >

Joyn card

• What is a Joyn card?
• Where can I get a Joyn card?
• Can I add another card to my account?

View all items >

My Joyn account

• How can I delete my Joyn account?
• How can I unblock my Joyn card?
• How do I create a Joyn account?

View all items >

My Joyn points

• Where can I save Joyn points?
• How do I redeem a reward?
• What happens to my points when a merchant stops using Joyn?

View all items >

Coupons

• What is a coupon?
• How do I redeem a coupon?
• Can I redeem a coupon more than once?

View all items >

Rewards

• What is a reward?
• How do I redeem a reward?
• How do I redeem a reward with KBC/CBC/KBC Brussels Mobile?

View all items >

Saving points with KBC/CBC Mobile

• Where can I find an overview of all Joyn merchants in KBC/CBC/KBC Brussels Mobile?
• How do I create a new user account with KBC/CBC/KBC Brussels Mobile?
• Can I log in to the Joyn app with the account I created in KBC/CBC/KBC Brussels Mobile?

View all items >

Device-related questions

• Are there devices on which the Joyn app does not work?

View all items >

The Joyn integration options

• How do I link my Payconiq account to my Joyn account?
• How do I link my Edenred account to my Joyn account?
• How do I link my Monizze account to my Joyn account?