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About Joyn
What is Joyn?
What do I need to use Joyn?
How is Joyn different from other loyalty programmes?
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Security and Privacy
Is Joyn safe?
Why is the Joyn app requesting access to my location?
Why is the Joyn app requesting access to my camera?
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Joyn-app
What is the Joyn app?
How do I download and install the Joyn app on my iPhone?
Can I download the app on my tablet?
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Joyn card
What is a Joyn card?
Where can I get a Joyn card?
Can I add another card to my account?
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My Joyn account
How can I delete my Joyn account?
How can I unblock my Joyn card?
How do I create a Joyn account?
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My Joyn points
Where can I save Joyn points?
How do I redeem a reward?
What happens to my points when a merchant stops using Joyn?
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Coupons
What is a coupon?
How do I redeem a coupon?
Can I redeem a coupon more than once?
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Rewards
What is a reward?
How do I redeem a reward?
How do I redeem a reward with KBC/CBC/KBC Brussels Mobile?
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Saving points with KBC/CBC Mobile
Where can I find an overview of all Joyn merchants in KBC/CBC/KBC Brussels Mobile?
How do I create a new user account with KBC/CBC/KBC Brussels Mobile?
Can I log in to the Joyn app with the account I created in KBC/CBC/KBC Brussels Mobile?
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Device-related questions
Are there devices on which the Joyn app does not work?
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The Joyn integration options
How do I link my Payconiq account to my Joyn account?
How do I link my Edenred account to my Joyn account?
How do I link my Monizze account to my Joyn account?
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