Category: The Joyn merchant portal

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How to add extra codes for a webshop reward in the Merchant Portal?

Go to the merchant portal and log in. Go to the rewards tab and click the three dots next to the webshop reward in the reward overview. Select ‘Edit’. The webshop reward page is shown Scroll down the page and press ‘Add codes’ . Add newly created webshop codes in

How to delete unused codes from a webshop reward in the Merchant Portal?

Go to the merchant portal and log in Go to the rewards tab Press the three dots next to the webshop reward in the reward overview Select ‘Edit’ The webshop reward page is shown Scroll down the page, press ‘Delete unused codes’ and confirm Codes are deleted If all unused

How do I integrate Joyn and my webshop?

Integrating your Joyn loyalty program to your webshop gives your consumers the option to save points and redeem rewards when shopping online. There are two separate steps needed from you to make both of these options available. Saving pointsThis allows your customer to save points after every purchase at your

How to invite another merchant via e-mail to use Joyn?

Go to the merchant portal and log in with your merchant credentials. Press ‘Invite’ on the top right of the screen. Enter a valid e-mail address from a merchant friend in the e-mail text field. Click ‘Invite’. When your friend successfully signed up and paid to Joyn, you’ll receive an

How to invite another merchant via a referral link to use Joyn?

Go to the merchant portal and log in with your merchant credentials Press ‘Invite’ on the top right of the screen Press ‘Copy link’ Open any tool of your choice to send the invitation link to any merchant friend. When your friend successfully signed up and paid to Joyn, you’ll

Will I know the results of my coupon campaign?

Yes. The Joyn Merchant Portal tells you in real time how many people activated and redeemed your coupon. And you’ll discover how much extra turnover the coupon created for your business.

What are good examples of reminder campaigns?

Here are a few examples you can use for your reminder campaigns. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields. Example 1: Title: Will you be visiting us again soon? Dear customer, We didn’t

How to create a webshop reward in the Merchant Portal:

To make a reward for your webshop in the Joyn system, its parameters should be the same as in the reward you’ve created in your webshop. You’ll need the following: Monetary reward value (if it’s a discount) Promo codes (you can easily copy them and paste to the form) Minimum

Why should I check my stats regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

How do I see the difference between registered and non-registered customers?

Anytime you see a dash instead of a name of a customer in your customer base, your customer hasn’t registered yet. Customers who haven’t registered are saving points, but you aren’t getting any of their valuable information, like their email address for example. You need that address to keep them

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: The Joyn merchant portal

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How to add extra codes for a webshop reward in the Merchant Portal?

Go to the merchant portal and log in. Go to the rewards tab and click the three dots next to the webshop reward in the reward overview. Select ‘Edit’. The webshop reward page is shown Scroll down the page and press ‘Add codes’ . Add newly created webshop codes in

How to delete unused codes from a webshop reward in the Merchant Portal?

Go to the merchant portal and log in Go to the rewards tab Press the three dots next to the webshop reward in the reward overview Select ‘Edit’ The webshop reward page is shown Scroll down the page, press ‘Delete unused codes’ and confirm Codes are deleted If all unused

How do I integrate Joyn and my webshop?

Integrating your Joyn loyalty program to your webshop gives your consumers the option to save points and redeem rewards when shopping online. There are two separate steps needed from you to make both of these options available. Saving pointsThis allows your customer to save points after every purchase at your

How to invite another merchant via e-mail to use Joyn?

Go to the merchant portal and log in with your merchant credentials. Press ‘Invite’ on the top right of the screen. Enter a valid e-mail address from a merchant friend in the e-mail text field. Click ‘Invite’. When your friend successfully signed up and paid to Joyn, you’ll receive an

How to invite another merchant via a referral link to use Joyn?

Go to the merchant portal and log in with your merchant credentials Press ‘Invite’ on the top right of the screen Press ‘Copy link’ Open any tool of your choice to send the invitation link to any merchant friend. When your friend successfully signed up and paid to Joyn, you’ll

Will I know the results of my coupon campaign?

Yes. The Joyn Merchant Portal tells you in real time how many people activated and redeemed your coupon. And you’ll discover how much extra turnover the coupon created for your business.

What are good examples of reminder campaigns?

Here are a few examples you can use for your reminder campaigns. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields. Example 1: Title: Will you be visiting us again soon? Dear customer, We didn’t

How to create a webshop reward in the Merchant Portal:

To make a reward for your webshop in the Joyn system, its parameters should be the same as in the reward you’ve created in your webshop. You’ll need the following: Monetary reward value (if it’s a discount) Promo codes (you can easily copy them and paste to the form) Minimum

Why should I check my stats regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

How do I see the difference between registered and non-registered customers?

Anytime you see a dash instead of a name of a customer in your customer base, your customer hasn’t registered yet. Customers who haven’t registered are saving points, but you aren’t getting any of their valuable information, like their email address for example. You need that address to keep them

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.