How to delete unused codes from a webshop reward in the Merchant Portal?

  1. Go to the merchant portal and log in
  2. Go to the rewards tab
  3. Press the three dots next to the webshop reward in the reward overview
  4. Select ‘Edit’
    • The webshop reward page is shown
  5. Scroll down the page, press ‘Delete unused codes’ and confirm
    • Codes are deleted
    • If all unused codes are deleted, please note: 
      • Your reward will not be presented to consumers in the Joyn App
      • Webshop rewards won’t be shown in the reward export in the Merchant Portal
      • When codes are deleted in the Merchant Portal, they still have to be deleted on the webshop platform and vice versa.

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