Category: Rewards

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How can customers find and activate promo codes for my webshop?

It is now also possible to create web shop rewards (promo codes) for your customers which they can redeem in your webshop. We made this small video to explain step by step how your customer can find and activate such promo codes in the Joyn app.   {% video_player “embed_player”

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

What if my customer cannot redeem a reward?

If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

How do I create a reward in the Joyn merchant portal?

To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’. Describe the reward. Enter the necessary number of points and choose an appropriate icon. Press ‘Create reward’. The reward is

What is a reward?

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a reward. You can create various rewards on your loyalty platform. What rewards motivate

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Rewards

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How can customers find and activate promo codes for my webshop?

It is now also possible to create web shop rewards (promo codes) for your customers which they can redeem in your webshop. We made this small video to explain step by step how your customer can find and activate such promo codes in the Joyn app.   {% video_player “embed_player”

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

What if my customer cannot redeem a reward?

If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

How do I create a reward in the Joyn merchant portal?

To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’. Describe the reward. Enter the necessary number of points and choose an appropriate icon. Press ‘Create reward’. The reward is

What is a reward?

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a reward. You can create various rewards on your loyalty platform. What rewards motivate

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.