How do I adjust a reward?

It’s certainly not a bad idea to adjust your rewards every now and then.

  • To adjust rewards, go to the Joyn merchant portal ( and log in.
  • Open the ‘Rewards’ tab.
  • A list of your active rewards appears.
  • Press the pencil icon next to the reward you want to adjust.
  • Adjust the number of points, the description or the reward icon.
  • Press ‘Save changes’ to confirm.

TIP: If you want to change the number of points you need, we recommend deactivating the reward and creating a new reward. After all, the number of times it was redeemed is stated next to each reward. Changing the description of the reward gives a distorted picture of its popularity.

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