Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below:
- Open the Joyn Business App.
- Your customer scans the QR code with his or her smartphone, or you press ‘Scan card’ and scan the customer card.
- The current number of points appears. Has your customer saved enough points? If so, you will see the ‘Redeem’ button next to the rewards.
- Press the ‘Redeem’ button next to the reward your customer wants to claim and confirm with the ‘Redeem reward’ button.
- The chosen reward will appear in the top left of your screen.
- Press ‘Continue’. Now you can enter and add points for the recent purchase.
Now your customer has redeemed a reward and the points have been added. Two birds with one stone!