The comment box under ‘Customer data’ enables you to keep track of comments about your customers. These notes help you serve your customers even better on their next visit.
Running a fashion shop? In that case, you can use this box to log your customer’s measurements. Or in the case of a hair salon, for example, you can keep track of which colour or brushing you did last time. Perhaps your customer orders the same item on a regular basis? In that case, use the box to add this order.
How do you add a comment?
- Go to the Joyn merchant portal (business.joyn.eu) and log in.
- Press the ‘Customers’ tab.
- In the column ‘Actions’, press on ‘Customer data’.
- Scroll to the ‘Comment box’ and enter your comments.
Next time your customer comes in, check the comments box and you can offer your customer a first-class service.