You bet! Your customers buy more when they are loyal. How do you encourage their purchases? Use the different features of your loyalty programme. Already sending out promotional e-mail campaigns? With Joyn, your sales activity increases by 15%. Adding a Joyn voucher? Then the number of purchases will increase by

Both have their advantages but today, there’s only one right choice and that’s digital! Sometimes, things go wrong with your paper point system, the customer loses his card or you have awarded too many or too few points. Want to analyse and track your customers’ buying behaviour? A paper data

Loyalty programmes are totally cool! Some elements may differ from programme to programme, but their basic idea remains the same. You reward your customer for a certain performance. A purchase or a shop visit on your business anniversary – anything is possible! A loyalty programme offers numerous options. You can

Loyalty programmes are very favourable, both for you and your customer. By connecting with your customers on a regular basis, you keep the customer relationship firmly in place. The different features of your loyalty programme give you a better insight into your customers’ buying behaviour. How much do they spend

You are the ambassador of your programme. Think of every new sale as the time to introduce your loyalty programme. Show your customers the benefits, user friendliness and convenience. If your programme is a bit inconspicuous, distribute posters with explanations and rewards. Turn it into an eye-catcher! Busy, busy, busy?

Often, a customer enters, chooses something, pays and immediately leaves. We all try to beat time. It’s not easy to convince those customers of your loyalty programme. Still, there are several ways to turn your customers into fans. Keep it simple and easy – in store, via e-mail and social

With a wide range of choices, it can be difficult to choose the right reward. Three characteristics determine whether your reward is successful. Make your reward valuable to your customer. Link the reward back to your store. Combine fast attainable rewards with the more exclusive ones. Offer your customers a

New customers, you spot them immediately. An unfamiliar face, a first smile… You do your very best to offer an excellent service. Another friendly ‘Thank you’ and let’s hope he comes back soon! A loyalty programme turns that spark of hope into reality. What to do with a potential new