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Category: Mijn Joyn-punten

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can the Joyn points I’ve saved expire?

No, the points you’ve saved cannot expire. You can lose your saved Joyn points only if a merchant where you save points stops his business or stops using Joyn.

My points have disappeared from the Joyn app. Why is that?

This may be because you are no longer logged in. Press the settings icon in the top left and check if your name is at the top of your screen. If not, it says ‘Hello’ at the top and you can choose ‘Register’ below that. The points you saved while

I can no longer see my points in the Joyn app. What’s wrong?

We make sure our app runs on the most recent software versions for smartphones. • iPhone: iOS 12.4.• Android devices: Android version 5. If your device runs on an older software version, the Joyn app is unfortunately no longer supported. Your points are still linked to your email address, so

Why don’t the points I collect from different merchants add up?

The particular aspect of Joyn is that consumers can use the Joyn digital customer card at several merchants and still save at each shop separately. The merchants who work with Joyn choose to reward their own loyal customers. They themselves are responsible for the costs of the rewards they hand

I can save points, but I can’t redeem rewards. Now what do I do?

You can only redeem rewards when you have completed the registration of your card. For this, you normally received an email to confirm the link of your card. As soon as the link is confirmed, you can start redeeming rewards again. Didn’t receive the email or deleted it by mistake?

How do I redeem a reward?

First and foremost, the condition is of course that you have collected enough points for the reward. You can then follow the following steps at the merchant: 1. Scan the QR code with your smartphone or press ‘Scan card’ and scan your card.2. The current number of points appears. A

Where can I save Joyn points?

You can consult the list of participating merchants at https://shops.joyndev.kinsta.cloud or discover Joyn merchants in your area with the Joyn app. When you press ‘Find a merchant’ on the start plan in the Joyn app, you will see all the merchants that offer Joyn in your area.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Mijn Joyn-punten

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can the Joyn points I’ve saved expire?

No, the points you’ve saved cannot expire. You can lose your saved Joyn points only if a merchant where you save points stops his business or stops using Joyn.

My points have disappeared from the Joyn app. Why is that?

This may be because you are no longer logged in. Press the settings icon in the top left and check if your name is at the top of your screen. If not, it says ‘Hello’ at the top and you can choose ‘Register’ below that. The points you saved while

I can no longer see my points in the Joyn app. What’s wrong?

We make sure our app runs on the most recent software versions for smartphones. • iPhone: iOS 12.4.• Android devices: Android version 5. If your device runs on an older software version, the Joyn app is unfortunately no longer supported. Your points are still linked to your email address, so

Why don’t the points I collect from different merchants add up?

The particular aspect of Joyn is that consumers can use the Joyn digital customer card at several merchants and still save at each shop separately. The merchants who work with Joyn choose to reward their own loyal customers. They themselves are responsible for the costs of the rewards they hand

I can save points, but I can’t redeem rewards. Now what do I do?

You can only redeem rewards when you have completed the registration of your card. For this, you normally received an email to confirm the link of your card. As soon as the link is confirmed, you can start redeeming rewards again. Didn’t receive the email or deleted it by mistake?

How do I redeem a reward?

First and foremost, the condition is of course that you have collected enough points for the reward. You can then follow the following steps at the merchant: 1. Scan the QR code with your smartphone or press ‘Scan card’ and scan your card.2. The current number of points appears. A

Where can I save Joyn points?

You can consult the list of participating merchants at https://shops.joyndev.kinsta.cloud or discover Joyn merchants in your area with the Joyn app. When you press ‘Find a merchant’ on the start plan in the Joyn app, you will see all the merchants that offer Joyn in your area.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.