01 Sep My points have disappeared from the Joyn app. Why is that?
This may be because you are no longer logged in.
Press the settings icon in the top left and check if your name is at the top of your screen. If not, it says ‘Hello’ at the top and you can choose ‘Register’ below that.
The points you saved while you were logged out are automatically added to your point totals once you log in again.