Category: The Joyn merchant portal

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I print a list of the rewards that I offer to my customers?

To print the list, follow the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Scroll down. Press ‘Print list’ at the bottom right in the yellow bar. The list is instantly downloaded in PDF format.  Now you only have to print the

What types of email campaigns are available?

With Joyn, you can create three types of email campaigns. Want to start a last-minute promotion or announce your holiday period? With a one-time campaign, you can quickly and easily send a promotional email to your customers. The trump card? Your customers are always looking forward to a new promotion!

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

How do I create a reminder campaign?

You can create a reminder campaign in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Reminder’ option and name your campaign. Now you can start filling the content

How can I make the emails as effective as possible for my customers?

You can make your emails as effective as possible by sharing useful information and organising fun promotions for your customers. Going on holiday? Announce your holiday period and invite your customers to come by one last time before going on holiday. Do your customers favour a certain reward or promotion?

How does an automatic reminder campaign work?

Since the customer used his card with you in the past, our tool can check when his or her last visit was. You decide when the reminder goes out. For example, after 30 days, 90 days or after 180 days of absence or after 1 year. The email can be

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: The Joyn merchant portal

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I print a list of the rewards that I offer to my customers?

To print the list, follow the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Scroll down. Press ‘Print list’ at the bottom right in the yellow bar. The list is instantly downloaded in PDF format.  Now you only have to print the

What types of email campaigns are available?

With Joyn, you can create three types of email campaigns. Want to start a last-minute promotion or announce your holiday period? With a one-time campaign, you can quickly and easily send a promotional email to your customers. The trump card? Your customers are always looking forward to a new promotion!

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

How do I create a reminder campaign?

You can create a reminder campaign in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Reminder’ option and name your campaign. Now you can start filling the content

How can I make the emails as effective as possible for my customers?

You can make your emails as effective as possible by sharing useful information and organising fun promotions for your customers. Going on holiday? Announce your holiday period and invite your customers to come by one last time before going on holiday. Do your customers favour a certain reward or promotion?

How does an automatic reminder campaign work?

Since the customer used his card with you in the past, our tool can check when his or her last visit was. You decide when the reminder goes out. For example, after 30 days, 90 days or after 180 days of absence or after 1 year. The email can be

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.