Category: Customer statistics

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Why should I check my statistics regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Is it useful to regularly check my statistics?

Absolutely! The various statistics give you a lot of extra insights into your customers and their purchasing behaviour. Based on these insights, you can set up targeted email campaigns and tailor your rewards and/or promotions to improve effectiveness. More effective promotions and rewards generate more customers. And the more customers,

What can you learn from your statistics?

Your customer statistics provide you with an insight into the purchasing behaviour of your customers. You are presented with an overview of the various data: the number of customers, age and gender, but also the number of points saved, plus rewards and coupons redeemed. You will find the answers to

What statistics can I find in the Joyn merchant portal?

You can find an overview of all statistics and data of your customers under the ‘Statistics’ tab in your Joyn merchant portal. At the top, you can see a dynamic graph that shows the scanning behaviour of your customers. You can filter the graph by period and by scans. What

Where can I find my customer statistics?

You can find your customer statistics in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. You are instantly presented with an overview of the various data: your number of customers, age and gender, but also

I am unable to find information about new and returning customers?

Did you join Joyn only recently? Awesome! You will find them in your statistics once the first scans have been made. However, you do not have access yet to information about new and returning customers. These statistics are only shown 30 days after you joined Joyn. The same applies to

How do I set up the formula for calculating the percentage of loyal customers?

To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. Scroll down to the ‘Percentage of loyal customers’ and click on ‘My formula’. Enter your formula. TIP: The frequency of returning customers is different for

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Customer statistics

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Why should I check my statistics regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Is it useful to regularly check my statistics?

Absolutely! The various statistics give you a lot of extra insights into your customers and their purchasing behaviour. Based on these insights, you can set up targeted email campaigns and tailor your rewards and/or promotions to improve effectiveness. More effective promotions and rewards generate more customers. And the more customers,

What can you learn from your statistics?

Your customer statistics provide you with an insight into the purchasing behaviour of your customers. You are presented with an overview of the various data: the number of customers, age and gender, but also the number of points saved, plus rewards and coupons redeemed. You will find the answers to

What statistics can I find in the Joyn merchant portal?

You can find an overview of all statistics and data of your customers under the ‘Statistics’ tab in your Joyn merchant portal. At the top, you can see a dynamic graph that shows the scanning behaviour of your customers. You can filter the graph by period and by scans. What

Where can I find my customer statistics?

You can find your customer statistics in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. You are instantly presented with an overview of the various data: your number of customers, age and gender, but also

I am unable to find information about new and returning customers?

Did you join Joyn only recently? Awesome! You will find them in your statistics once the first scans have been made. However, you do not have access yet to information about new and returning customers. These statistics are only shown 30 days after you joined Joyn. The same applies to

How do I set up the formula for calculating the percentage of loyal customers?

To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. Scroll down to the ‘Percentage of loyal customers’ and click on ‘My formula’. Enter your formula. TIP: The frequency of returning customers is different for

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.