Author: Admin
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You probably chose the wrong language when setting up your account. You can adjust this in the app: 1. Press the settings icon in the top left corner.2. Select ‘Notifications’. 3. Select the desired ‘Notification language’ at the bottom of your screen. Don’t have a smartphone? 1. Go to my.joyndev.kinsta.cloud2.
Many Joyn merchants send a nice email for their customers’ birthday.They do have to know when your birthday is and your date of birth must be entered in your Joyn account. You can check this by following the steps in the app: 1. Press the settings icon in the top
There are several possible reasons for this: • Your account has not yet been registered.More information on how to register your account can be found here . • Your account has not yet been activated.After registering, you will receive an email from Joyn with an activation button. Press the button,
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can change the e-mail address yourself if you are using the Joyn user app: Open the user app and log in with your user credentials Press ‘profile’ on the bottom right Select ‘account & profile’ on top of the screen Select ‘change e-mail address’ Enter the new e-mail address
You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •
There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a
No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail
You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You probably chose the wrong language when setting up your account. You can adjust this in the app: 1. Press the settings icon in the top left corner.2. Select ‘Notifications’. 3. Select the desired ‘Notification language’ at the bottom of your screen. Don’t have a smartphone? 1. Go to my.joyndev.kinsta.cloud2.
Many Joyn merchants send a nice email for their customers’ birthday.They do have to know when your birthday is and your date of birth must be entered in your Joyn account. You can check this by following the steps in the app: 1. Press the settings icon in the top
There are several possible reasons for this: • Your account has not yet been registered.More information on how to register your account can be found here . • Your account has not yet been activated.After registering, you will receive an email from Joyn with an activation button. Press the button,
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can change the e-mail address yourself if you are using the Joyn user app: Open the user app and log in with your user credentials Press ‘profile’ on the bottom right Select ‘account & profile’ on top of the screen Select ‘change e-mail address’ Enter the new e-mail address
You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •
There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a
No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail
You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your
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