What personal information is stored in the Joyn app?

As a merchant, you have access to certain data of your customer. Note that you can only consult the personal data if the fields have been completed by your customer. Your customer can therefore choose which personal data he wants to share with you and Joyn.

You also have access to your customer’s transactional data. In your merchant portal, you will find ‘Customer data’ under the ‘Customers’ tab. Here you can find various statistics: the number of rewards redeemed, the number of points saved, visits, etc.

TIP: If you can see a dash underneath the name of your customer, it means he has not completed his registration yet. Encourage him/her to complete the registration. Click here to discover the benefits of a completed registration. 

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