Loyalty, faithfulness, commitment, sincerity… All synonyms of the same word. And the meaning? Difficult to list and yet so revealing.
When you speak of loyalty, you speak of a relationship of trust between merchant and customer. Your service is in the spotlight! Do you provide a pleasant shopping experience time and again? Are you unique among your fellow merchants? Then rest assured, your customers will come back. Give your customers a reason to trust you, and they’ll be happy to trust you!
Discover how to create the loyalty feeling here.