How do I look up information about a customer in my customer database?

To find information about your customer in your Joyn merchant portal, complete the steps below:

  1. Go to the Joyn merchant portal ( and log in.
  2. Press the ‘Customers’ tab.
  3. In the column ‘Actions’, press on ‘Customer data’.

Here you can view your the profile, additional comments, statistics and transactions of your customer.

In the customer overview, use the sort button to gain insight. This gives you an instant overview of customers who save the most, who have redeemed the most rewards, etc.

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