Category: Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You register your physical Joyn card very quickly at the till of your favourite merchant or at home, at https://registreer.joyn.eu/. Want to have your loyalty card with you at all times? Download the Joyn app on your smartphone. Fill in your details and your registration will be completed automatically!
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety. You choose the information you enter. We regularly improve the privacy and security processes of the apps offered to make Joyn as safe as possible. Joyn is also fully GDPR
This is how you can find Joyn merchants via KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. On the home screen, press ‘Discover merchants near you’.5. Search by name, category or city to find your favourite merchant.
This is not possible for the time being. To enjoy the full functionalities, we recommend using the account that you created via Joyn. This account also allows you to log in to KBC/CBC/KBC Brussels Mobile at any time.
That is not yet possible. If you would like to use the Joyn app, we recommend creating your account in the Joyn app and not via KBC/CBC/KBC Brussels Mobile.
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘Next’.6. Check your details and allow KBC/CBC to share them with Joyn.7. Agree to Joyn’s General Terms and Conditions by clicking ‘Accept’.8. Your account has
The Joyn points you’ve saved with this merchant are unfortunately not valid at other Joyn merchants and cannot be transferred.
No, the points you’ve saved cannot expire. You can lose your saved Joyn points only if a merchant where you save points stops his business or stops using Joyn.
This may be because you are no longer logged in. Press the settings icon in the top left and check if your name is at the top of your screen. If not, it says ‘Hello’ at the top and you can choose ‘Register’ below that. The points you saved while
We make sure our app runs on the most recent software versions for smartphones. • iPhone: iOS 12.4.• Android devices: Android version 5. If your device runs on an older software version, the Joyn app is unfortunately no longer supported. Your points are still linked to your email address, so
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You register your physical Joyn card very quickly at the till of your favourite merchant or at home, at https://registreer.joyn.eu/. Want to have your loyalty card with you at all times? Download the Joyn app on your smartphone. Fill in your details and your registration will be completed automatically!
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety. You choose the information you enter. We regularly improve the privacy and security processes of the apps offered to make Joyn as safe as possible. Joyn is also fully GDPR
This is how you can find Joyn merchants via KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. On the home screen, press ‘Discover merchants near you’.5. Search by name, category or city to find your favourite merchant.
This is not possible for the time being. To enjoy the full functionalities, we recommend using the account that you created via Joyn. This account also allows you to log in to KBC/CBC/KBC Brussels Mobile at any time.
That is not yet possible. If you would like to use the Joyn app, we recommend creating your account in the Joyn app and not via KBC/CBC/KBC Brussels Mobile.
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘Next’.6. Check your details and allow KBC/CBC to share them with Joyn.7. Agree to Joyn’s General Terms and Conditions by clicking ‘Accept’.8. Your account has
The Joyn points you’ve saved with this merchant are unfortunately not valid at other Joyn merchants and cannot be transferred.
No, the points you’ve saved cannot expire. You can lose your saved Joyn points only if a merchant where you save points stops his business or stops using Joyn.
This may be because you are no longer logged in. Press the settings icon in the top left and check if your name is at the top of your screen. If not, it says ‘Hello’ at the top and you can choose ‘Register’ below that. The points you saved while
We make sure our app runs on the most recent software versions for smartphones. • iPhone: iOS 12.4.• Android devices: Android version 5. If your device runs on an older software version, the Joyn app is unfortunately no longer supported. Your points are still linked to your email address, so
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