Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What can you learn from your statistics?

Your customer statistics provide you with an insight into the purchasing behaviour of your customers. You are presented with an overview of the various data: the number of customers, age and gender, but also the number of points saved, plus rewards and coupons redeemed. You will find the answers to

Is it useful to regularly check my statistics?

Absolutely! The various statistics give you a lot of extra insights into your customers and their purchasing behaviour. Based on these insights, you can set up targeted email campaigns and tailor your rewards and/or promotions to improve effectiveness. More effective promotions and rewards generate more customers. And the more customers,

What statistics can I find in the Joyn merchant portal?

You can find an overview of all statistics and data of your customers under the ‘Statistics’ tab in your Joyn merchant portal. At the top, you can see a dynamic graph that shows the scanning behaviour of your customers. You can filter the graph by period and by scans. What

Who uses Joyn?

Bakers, florists, chocolatiers, caterers, hairdressers, pastry chefs, butchers and many others. Merchants with one or more shops are all welcome at Joyn! Want to thank your customers for their loyalty? Increase your sales figures? Attract new customers? Have customers return more regularly? It’s all possible with Joyn. We are happy

How do I start with Joyn?

It’s very easy! Before you start using Joyn, you select the payment method for your subscription. Go to https://loyalty.joyn.eu/#tarieven and select ‘Start now’. You will immediately be directed to a new page. To fill in your payment details, enter the requested information and follow the indicated steps. Do you prefer

What do I need to do to activate the Lightspeed integration?

To integrate Lightspeed with Joyn, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and on ‘Edit account’. Click on the ‘Integrations’ tab and scroll to Lightspeed. Here you can see the integration code. Click

Where can I find my customer statistics?

You can find your customer statistics in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. You are instantly presented with an overview of the various data: your number of customers, age and gender, but also

What do I have to do to accept payments with Payconiq by Bancontact in the Joyn app?

Are you already offering Joyn and Payconiq by Bancontact in your shop? In that case, complete the steps below: Enter your details on this page: https://www.joyn.eu/nl-be/joyn-payconiq/ik-ben-joyn-en-payconiq. We will send you an email with a document. Print the document. Fully complete the document and sign it. Scan the document (or take

Do I need a tablet or another mobile device to use Joyn?

As a merchant, you will have access to two different platforms or apps, the Joyn merchant portal and the Joyn Business App. You can access the merchant portal online and it therefore works effortlessly with the tablet or computer. You do indeed need a tablet or smartphone to use the

What do I have to do to accept payments with Monizze in the Joyn app?

To activate the Monizze integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Monizze. Press ‘Activate’ to link the two systems. Done!  You can use the

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What can you learn from your statistics?

Your customer statistics provide you with an insight into the purchasing behaviour of your customers. You are presented with an overview of the various data: the number of customers, age and gender, but also the number of points saved, plus rewards and coupons redeemed. You will find the answers to

Is it useful to regularly check my statistics?

Absolutely! The various statistics give you a lot of extra insights into your customers and their purchasing behaviour. Based on these insights, you can set up targeted email campaigns and tailor your rewards and/or promotions to improve effectiveness. More effective promotions and rewards generate more customers. And the more customers,

What statistics can I find in the Joyn merchant portal?

You can find an overview of all statistics and data of your customers under the ‘Statistics’ tab in your Joyn merchant portal. At the top, you can see a dynamic graph that shows the scanning behaviour of your customers. You can filter the graph by period and by scans. What

Who uses Joyn?

Bakers, florists, chocolatiers, caterers, hairdressers, pastry chefs, butchers and many others. Merchants with one or more shops are all welcome at Joyn! Want to thank your customers for their loyalty? Increase your sales figures? Attract new customers? Have customers return more regularly? It’s all possible with Joyn. We are happy

How do I start with Joyn?

It’s very easy! Before you start using Joyn, you select the payment method for your subscription. Go to https://loyalty.joyn.eu/#tarieven and select ‘Start now’. You will immediately be directed to a new page. To fill in your payment details, enter the requested information and follow the indicated steps. Do you prefer

What do I need to do to activate the Lightspeed integration?

To integrate Lightspeed with Joyn, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and on ‘Edit account’. Click on the ‘Integrations’ tab and scroll to Lightspeed. Here you can see the integration code. Click

Where can I find my customer statistics?

You can find your customer statistics in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab. You are instantly presented with an overview of the various data: your number of customers, age and gender, but also

What do I have to do to accept payments with Payconiq by Bancontact in the Joyn app?

Are you already offering Joyn and Payconiq by Bancontact in your shop? In that case, complete the steps below: Enter your details on this page: https://www.joyn.eu/nl-be/joyn-payconiq/ik-ben-joyn-en-payconiq. We will send you an email with a document. Print the document. Fully complete the document and sign it. Scan the document (or take

Do I need a tablet or another mobile device to use Joyn?

As a merchant, you will have access to two different platforms or apps, the Joyn merchant portal and the Joyn Business App. You can access the merchant portal online and it therefore works effortlessly with the tablet or computer. You do indeed need a tablet or smartphone to use the

What do I have to do to accept payments with Monizze in the Joyn app?

To activate the Monizze integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Monizze. Press ‘Activate’ to link the two systems. Done!  You can use the

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.