Why does my Joyn Business App no longer work on my Huawei tablet and/or Huawei smartphone?

The newer Huawei models are now no longer allowed to use GMS (Google Mobile Services).

What does this mean in concrete terms?
This means the Google Play Store will no longer be available on certain Huawei devices, and therefore you can no longer use the Joyn Business App.

This also applies to Joyn users with other Huawei devices.
A list of Huawei devices without GMS support is provided below. These devices therefore no longer support the Joyn Business App (merchants) and Joyn App (users).

Huawei’s devices without GMS support:

  • Huawei P40
  • Huawei P40 Pro
  • Huawei P40 Pro Plus
  • Huawei Mate 30
  • Huawei Mate 30 Pro
  • Huawei Mate 30 Pro 5G
  • Huawei Nova 6 SE
  • Huawei Nova 7i
  • Huawei Nova 7 SE 5G
  • Huawei Nova 7 5G
  • Huawei Nova 7 Pro 5G
  • Huawei Y7p
  • Huawei Mate Xs
  • Huawei MatePad Pro 5G
  • Huawei MatePad 10.4
  • Huawei MatePad T8
  • Huawei P40 Lite
  • Huawei Enjoy 10e
  • Huawei Y5p
  • Huawei Y6p
  • Huawei Y8p

Want to continue using Joyn? In that case, we recommend using  a physical Joyn card.

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