What to do when I receive a referral e-mail from another merchant?

  1. Open your mail client (and log in if necessary)
  2. Open the email from your merchant friend.
  3. Press ‘Join Joyn’ in the mail. A new page will be shown where the onboarding will start.
  4. Start the onboarding process and you’ll receive a free month at checkout. Check ‘How to onboard with Joyn’ for more information.
  5. After the onboarding process, you’ll be able to log in to the Joyn merchant portal and in the Joyn Business app when installed on a smartphone and/or tablet.

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