What is a customer database?
A customer database is an overview of your customers and their data. Handwritten in that thick leather book, listed in multiple Excel lists or just online – it’s a goldmine
What is a loyalty programme?
A loyalty programme is a merchant’s best friend. It is the ideal way to show your appreciation for your customers. Your customers save points and you reward them in return. You n
What is customer loyalty?
You know them, your loyal customers. ‘What would you like? The same as usual?’. ‘You scratch my back and I’ll scratch yours’, they say in popular speech. Do you offer you
What is loyalty?
Loyalty, faithfulness, commitment, sincerity… All synonyms of the same word. And the meaning? Difficult to list and yet so revealing. When you speak of loyalty, you speak of a re
How do I make my customers loyal?
Loyalty is the most profound connection between customer and merchant. There are various ways of creating the loyalty feeling among your customers. Provide personal communication.
Why is customer loyalty so important?
Customer satisfaction, customer retention and customer trust are the three pillars on which customer loyalty is based. Strong customer loyalty makes your business flourish. Your cu
What is a loyalty program?
A loyalty programme is a merchant’s best friend. It is the ideal way to show your appreciation for your customers. Your customers save points and you reward them in return. You n
How do I make my customers loyal?
Loyalty is the most profound connection between customer and merchant. There are various ways of creating the loyalty feeling among your customers. Provide personal communication.
What kind of emails can I send to increase loyalty?
Be creative! You only increase loyalty when your email is genuine and your offer is fun and useful. If you send such an email to your customers, you’ll find out it sometimes has