How do I deactivate a reward?
To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward
How do I activate an inactive reward?
To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the
Why should I deactivate a reward?
There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.
Besides the Joyn app, is there another way to notify customers of the rewards they can save for?
There are several ways of notifying your customers of the rewards they can save for: Use social media! Post a fun announcement on Facebook and/or Instagram about your rewards. Prin
What is an email campaign?
Want to keep your customers informed of promotions, birthdays or holidays quickly and easily? An email campaign is the right tool for the job. The objective? Motivating your custom
How can I make the emails as effective as possible for my customers?
You can make your emails as effective as possible by sharing useful information and organizing fun promotions for your customers. Going on holiday? Announce your holiday period and
I want to set up an email campaign, but I can’t see the option anywhere. What do I need to do?
When you use Internet Explorer, you may be able to consult your statistics only. To set up email campaigns, we recommend using a different browser (e.g.: Google Chrome, Safari, Moz
How should a customer redeem a reward?
Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below: Open the Joyn Business App. Your customer scans
How do I notify my customers of a new reward?
When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Jo
