How do I know if I still need to receive part in cash?
In that case, the tablet will prompt for the access code to complete the transaction.
If I give my customers a fixed number of points per visit, can they pay with Payconiq by Bancontact in the Joyn app?
Yes, that’s no problem at all! In the step after awarding the points, you can still enter the amount before proceeding to payment.
Can customers combine different payment methods via the Joyn app?
Certainly, when you select Payconiq by Bancontact, you can adjust the amount. You can then settle the remaining amount with an alternative payment method (Monizze, Edenred, cash, e
My customer’s Payconiq by Bancontact app does not open automatically when a payment needs to be made. How do we solve this?
You can solve this by asking your customer to adjust preferences in the Joyn app. Complete the steps below: The customer opens the Joyn app on his smartphone. He presses the gear i
Why should I use the integration with Payconiq?
The integration with Payconiq means your customer can save and pay in one go! He scans the QR code via the Joyn app and confirms the payment. You only enter the amount to be paid a
Which version of the Joyn Business App do I need for the integration?
For the best user experience, we recommend that you always use the most recent version of the Joyn Business App.
I’m not part of the Payconiq network. What do I do?
You can find more information on the following web page: https://www.joyn.eu/nl-be/joyn-payconiq/start. Here, we also explain how you can join Payconiq.
How much does the integration cost?
The integration is free of charge! Would you like to do the integration now? Quickly go to our website: https://www.joyn.eu/nl-be/joyn-payconiq/start. Here, you will find all
I’m not part of the Joyn network. What do I do?
For more information about what Joyn can offer you as a merchant, click here.
