How do I send an email campaign to my customers?

Want to create a one-time campaign, automatic birthday campaign or a reminder campaign? You can do this quickly and easily in your Joyn merchant portal by completing the steps below.

  1. Go to the Joyn merchant portal ( and log in.
  2. Open the ‘Campaigns’ tab.
  3. Choose ‘+ Create new campaign’.
  4. Select the ‘One-time’, ‘Birthday’ or ‘Reminder’ option according to the campaign you want to create and name your campaign.

You can finalise your campaign by completing the steps on your screen.

Satisfied with the layout and campaign? Hit the send button!

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