How can a customer redeem a coupon?

When your customer has activated the coupon and subsequently visits you in the shop, you follow the same procedure as normal.

  1. You press ‘Start’ or ‘Scan card’ and enter the number of points.
  2. The customer scans the QR code from his Joyn card or Joyn app on your tablet or smartphone. Next, a pop-up window will appear, stating that your customer is entitled to the coupon.
  3. Redeem the coupon by pressing the confirmation button.
  4. The customer receives his bonus and the points earned with this purchase.
  5. The fact that the coupon was redeemed is now registered in your transactions. You can download this data later and enter it in your accounting records.

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