New customers, you spot them immediately. An unfamiliar face, a first smile… You do your very best to offer an excellent service. Another friendly ‘Thank you’ and let’s hope he comes back soon!
A loyalty programme turns that spark of hope into reality. What to do with a potential new customer?
- Offer your new customer fast-earned rewards! He will come back repeatedly soon.
- No new customers? Organise a recommendation promotion. Give a reward for every recommendation!
- Are your new customers convinced of your programme? Follow them up. Welcome messages and great offers via e-mail or voucher are always a success!
Turn every new customer into your biggest fan!