Category: Mon compte Joyn

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I want to receive emails again from a merchant I unsubscribed from.

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

How do I adjust my email preference settings?

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

Can I change the email address of my account?

You cannot change your email address yourself. To adjust it, we recommend sending an e-mail to hello@joyn.eu. Please state in your message which email address you have used for Joyn so far and which address you would like to use in the future. We will then arrange it for you.

How can I change my details?

You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •

I’m not receiving an email to reset my password. Now what do I do?

There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a

I have forgotten the password for my Joyn account. Now what do I do?

No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail

I haven’t received a registration or activation email. Why not?

You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your

How do I create a Joyn account?

The easiest way is to download the Joyn app on your smartphone and follow the steps below. 1. Enter your email address.2. Choose a password (at least 6 characters).3. Press ‘Register’.4. Confirm that you agree with Joyn’s privacy statement by pressing ‘I agree’.5. Complete your profile with your first name

What is a Joyn account?

A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and you can keep track of how many points you still have to save for your next reward. Read here

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Mon compte Joyn

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I want to receive emails again from a merchant I unsubscribed from.

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

How do I adjust my email preference settings?

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

Can I change the email address of my account?

You cannot change your email address yourself. To adjust it, we recommend sending an e-mail to hello@joyn.eu. Please state in your message which email address you have used for Joyn so far and which address you would like to use in the future. We will then arrange it for you.

How can I change my details?

You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •

I’m not receiving an email to reset my password. Now what do I do?

There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a

I have forgotten the password for my Joyn account. Now what do I do?

No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail

I haven’t received a registration or activation email. Why not?

You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your

How do I create a Joyn account?

The easiest way is to download the Joyn app on your smartphone and follow the steps below. 1. Enter your email address.2. Choose a password (at least 6 characters).3. Press ‘Register’.4. Confirm that you agree with Joyn’s privacy statement by pressing ‘I agree’.5. Complete your profile with your first name

What is a Joyn account?

A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and you can keep track of how many points you still have to save for your next reward. Read here

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.