You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

You cannot change your email address yourself. To adjust it, we recommend sending an e-mail to hello@joyn.eu. Please state in your message which email address you have used for Joyn so far and which address you would like to use in the future. We will then arrange it for you.

You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •

There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a

No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail

You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your

The easiest way is to download the Joyn app on your smartphone and follow the steps below. 1. Enter your email address.2. Choose a password (at least 6 characters).3. Press ‘Register’.4. Confirm that you agree with Joyn’s privacy statement by pressing ‘I agree’.5. Complete your profile with your first name

A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and you can keep track of how many points you still have to save for your next reward. Read here