Haven’t all points been awarded? Or did your customer quickly place a new order? In that case, your customer scans twice in a short period of time. In the Joyn Business app, you can adjust in your settings how much time must have passed before your customer can scan for

Currently, your customer cannot yet redeem coupons via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synchronized. Does your customer nevertheless want to redeem a coupon? You can do this via the app on a tablet.

There are a few requirements for downloading the Joyn Business app on your tablet. You’ll need iPadOS 12.3 or later, or You’ll need Android 6.0 or later, and You can’t hand out city points and/or chances to win.

Your customer cannot register a new card via the Joyn Business App for smartphones. Your customer doesn’t have a registered Joyn card yet? In that case, suggest the customer download the Joyn app on his smartphone. Registration is very easy and this way, your customer always carries the Joyn app

The major advantage of the Joyn Business App on your smartphone is the convenience whilst on the go! Are you a caterer? Or do you offer home delivery? With the smartphone app, you can award points like on the tablet, but it is easier and smaller to carry with you.  With

Are you a merchant? In that case, you have access to 3 different apps or portals, which are very easy to use. The Joyn merchant portal: This is the main portal you get started with. It offers an overview of statistics, transactions, your customer base, campaigns, coupons, rewards and more.

Ping! You can switch the sound on or off in your Joyn Business App in the settings of the app. If switched on, you will hear a sound when making payments, awarding points, redeeming coupon and more.

You can download the new Joyn Business App at any time. Go to the App Store or the Google Play Store and download the new app or update your current version.

Currently, your customer cannot yet redeem rewards via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synchronized. Does your customer nevertheless want to redeem a reward? You can do this via the Joyn Business App on a

Your customer can certainly scan his card in the Joyn Business App for smartphones. You enter the amount to pay, your customer scans the QR code or the card and that’s it! The points have been awarded.