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Loyalty for dummies

18 Aug
Rian Tavares
Where do I find an overview of all payments?

Would you like to see an overview of all payments? Complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the ‘Transactions’ tab. Pres

18 Aug
Rian Tavares
Can I find proof in the Joyn merchant portal of Edenred transactions?

Yes, you can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your MyEdenred merchant zone.

18 Aug
Rian Tavares
Can I find proof in the Joyn merchant portal of Monizze transactions?

You can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your Monizze payment overview.

18 Aug
Rian Tavares
Can I find proof in the Joyn merchant portal of Payoniq transactions?

You can consult transactions in the Joyn merchant portal and in the Payconiq merchant portal.

18 Aug
Rian Tavares
I made a mistake whilst entering the points. How can I correct this?

When you’re busy, forgetting a comma or entering a digit too many or too short when awarding points is an easy mistake to make. Fortunately, this is easily corrected. The custome

18 Aug
Rian Tavares
What are the advantages of Joyn compared to other loyalty programmes?

The Loyalty programme of Joyn is very favourable, both for you and your customer. As a European market leader in loyalty programmes, you can be sure that quality comes first. You h

18 Aug
Rian Tavares
Where can I find my customer base?

To find your customer base in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Customers’ tab. The

18 Aug
Rian Tavares
How do I look up information about a customer in my customer database?

To find information about your customer in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Customers

18 Aug
Rian Tavares
What is the comment box for with each customer?

The comment box under ‘Customer data’ enables you to keep track of comments about your customers. These notes help you serve your customers even better on their next visit. Run

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