What if the customer’s Monizze balance is insufficient?
When the balance is not sufficient to make the full payment, the available balance of the account will be used for part of the payment. The customer can then pay the remaining amou
What if it takes a long time before the transaction is confirmed via Monizze?
If it takes very long, we recommend checking your Internet connection.If your Internet connection is not the problem, please contact our help desk.
Why should I use the integration with Monizze?
The Monizze integration brings a variety of benefits: It is an additional service to your customer. There are no additional cost (Monizze’s transaction costs remain unchanged). Y
Which version of the Joyn Business App do I need for the integration?
Make sure you always have the latest version of the Joyn Business App installed.Not sure your app is up to date? Read this article: How can I update my Joyn Business App?
How much does the integration cost?
The integration itself is free of charge. You only pay the standard Monizze transaction costs.For more information about the transaction costs of Monizze, click here.
I’m not part of the Monizze network. What do I do?
Go to the website monizze.be and find the solution that best suits your activities.
I’m not part of the Joyn network. What do I do?
For more information about what Joyn can offer you as a merchant, click here.
What if I no longer wish to use the combination of the two services?
Please tell us by sending a message to hello@joyn.eu and we’ll make sure the link is cancelled.
What is Edenred?
Edenred is a leading player in the field of payment solutions in the world of commerce and they were behind the launch of Ticket Restaurant at the time. Edenred offers solutions in
