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Your customer must have a Monizze account that is linked in the Joyn app.Read this article to find out how to establish that link.

When the balance is not sufficient to make the full payment, the available balance of the account will be used for part of the payment. The customer can then pay the remaining amount via another payment method.

Go to the merchant portal in the Joyn app. In account settings, click on the ‘Integrations’ section, select ‘Monizze’ and then ‘Activate’ to link the two systems. Done!

Certainly, when you select a Monizze payment solution, you can adjust the amount. You can then settle the remaining amount with an alternative payment method (another Monizze option, Payconiq, cash, etc.).

Yes, that’s no problem at all! In the step after awarding the points, you can still enter the amount before proceeding to payment.

The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming

The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total. You enter the amount and confirm with the button ‘Save and pay points’. You

No, you can’t give your customer physical proof of payment. However, your customer can find proof of payment in his Monizze account overview.

You certainly can! You can still make payments with Monizze via the POS terminal, but your customer must carry the Monizze card with him.