Category: Centre d’aide
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
Yes, you can! If you don’t have a smartphone or tablet on which you can install the Joyn app, you can go to https://my.joyndev.kinsta.cloud/sign-in to check your point totals.
Want to see your Joyn points? No problem! 1. Open the Joyn app on your smartphone.2. Press ‘View balance’.3. Press ‘Joyn points’. The app gives you an overview of your saved points at your Joyn merchants. Want to know your points balance at a specific Joyn merchant? 1. Find your
Just did some shopping at your favourite Joyn merchant? Thanks to your recent purchase, your Joyn points balance on your card has increased. Every amount you pay is converted into a number of points and then placed on your card. Your favourite merchant has set up a lot of rewards
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can change the e-mail address yourself if you are using the Joyn user app: Open the user app and log in with your user credentials Press ‘profile’ on the bottom right Select ‘account & profile’ on top of the screen Select ‘change e-mail address’ Enter the new e-mail address
You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •
There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a
No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail
You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
Yes, you can! If you don’t have a smartphone or tablet on which you can install the Joyn app, you can go to https://my.joyndev.kinsta.cloud/sign-in to check your point totals.
Want to see your Joyn points? No problem! 1. Open the Joyn app on your smartphone.2. Press ‘View balance’.3. Press ‘Joyn points’. The app gives you an overview of your saved points at your Joyn merchants. Want to know your points balance at a specific Joyn merchant? 1. Find your
Just did some shopping at your favourite Joyn merchant? Thanks to your recent purchase, your Joyn points balance on your card has increased. Every amount you pay is converted into a number of points and then placed on your card. Your favourite merchant has set up a lot of rewards
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider
You can change the e-mail address yourself if you are using the Joyn user app: Open the user app and log in with your user credentials Press ‘profile’ on the bottom right Select ‘account & profile’ on top of the screen Select ‘change e-mail address’ Enter the new e-mail address
You do this by following the steps in the app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Press your name and email address.4. Adjust your details and confirm with ‘Save’. Don’t have a smartphone? Please send an email to hello@joyn.eu stating: •
There can be several reasons for this: • Check whether the email has ended up in your spam box. If you find the email there, be sure to add the email address to your contacts. This way, you avoid emails not arriving in the future.• You may have made a
No problem, you can reset your password by following the steps below: With the Joyn app on your smartphone: 1. Open the Joyn app on your smartphone.2. Click on ‘Forgotten your password?’.3. Enter the email address linked to your Joyn account and press ‘Continue’.4. You will now receive an e-mail
You may have made a typo when entering your email address. Go to https://my.joyndev.kinsta.cloud/card-registration to resolve this. Enter the correct email address and the desired card number.You will then receive the registration or activation email you need to complete the registration of your Joyn card! Be sure to check your
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