I can save points, but I can’t redeem rewards. Now what do I do?
You can only redeem rewards when you have completed the registration of your card. For this, you normally received an email to confirm the link of your card. As soon as the link is
How do I redeem a reward?
First and foremost, the condition is of course that you have collected enough points for the reward. You can then follow the following steps at the merchant: 1. Scan the QR code wi
Where can I save Joyn points?
You can consult the list of participating merchants at https://shops.joyndev.kinsta.cloud or discover Joyn merchants in your area with the Joyn app. When you press ‘Find a mercha
Can I view my Joyn points via the computer?
Yes, you can! If you don’t have a smartphone or tablet on which you can install the Joyn app, you can go to https://my.joyndev.kinsta.cloud/sign-in to check your point totals.
Where can I see my points in the Joyn app?
Want to see your Joyn points? No problem! 1. Open the Joyn app on your smartphone.2. Press ‘View balance’.3. Press ‘Joyn points’. The app gives you an overview of your save
What are Joyn Points?
Just did some shopping at your favourite Joyn merchant? Thanks to your recent purchase, your Joyn points balance on your card has increased. Every amount you pay is converted into
How can I delete my Joyn account?
Too bad you want to delete your account!Are you sure you no longer want to receive rewards, coupons or promotions from your favourite Joyn merchants? Receiving too many emails? In
How can I unblock my Joyn card?
You found your lost card and would like to unblock it again? You can simply resolve that with the Joyn app. 1. Press the settings icon in the top left corner.2. Select ‘Account &
I’m receiving too many emails. How do I resolve this?
You can adjust your email preferences in the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Account & Profile’. 3. Choose ‘Notifications’.4. Sel
