How do I create a new user account with KBC/CBC/KBC Brussels Mobile?
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘
How do I redeem a reward with KBC/CBC/KBC Brussels Mobile?
When you are at the checkout at the merchant, complete these steps: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Press th
What is a reward?
With a reward, your merchant thanks you for your loyalty. A sincere ‘Thank you’ and ‘Have a great day’ can make you feel good. But a nice, tangible reward will make you fee
Where can I find an overview of all the rewards offered by a merchant?
Of course, you’d like to know what you are saving for and Joyn and your favourite merchant understand that all too well. There are several ways to see what rewards your merchant
How do I redeem a reward?
First and foremost, the condition is of course that you have collected enough points for the reward. You can then follow the following steps at the merchant: 1. Scan the QR code wi
Can I redeem a coupon with KBC/CBC Mobile?
If an activated, valid coupon is linked to your account, you can redeem it from the relevant merchant after scanning the QR code on the merchant’s tablet or smartphone.
My coupon does not appear on my merchant’s tablet or smartphone. Why is that?
If your coupon does not appear on the tablet or smartphone of your merchant, this could be due to the following reasons: • The coupon has not been activated.• The validity of t
Can I redeem a coupon more than once?
No, you can only redeem a coupon once.
How can I redeem a coupon before paying using one of the payment methods (Edenred, Monizze, Payconiq by Bancontact) in the Joyn app?
1. You scan the QR code on the merchant’s tablet with the Joyn app on your smartphone.2. You choose an available coupon and press ‘Redeem’. 3. The merchant enters the amount
