You cannot deduct points, but you can delete a transaction. The procedure is as follows: Log in at business.joyn.eu. Open the ‘Transactions’ tab and find the transaction you want to cancel. Can’t remember when the transaction took place, but do know the customer? In that case, find the customer and

You can manually award points to a customer from your merchant portal by completing the steps below: Open business.joyn.eu and log in. Go to the ‘Customers’ tab. Find the relevant customer. Click on the customer’s name. Scroll to ‘Transactions’. Click the ‘Add points’ button. Enter the number of points you

The comment box under ‘Customer data’ enables you to keep track of comments about your customers. These notes help you serve your customers even better on their next visit. Running a fashion shop? In that case, you can use this box to log your customer’s measurements. Or in the case

To find information about your customer in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Customers’ tab. In the column ‘Actions’, press on ‘Customer data’. Here you can view your the profile, additional comments, statistics and transactions of

To find your customer base in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Customers’ tab. The main customer data is shown straight away. The information listed includes total number of visits, points and rewards redeemed by your

When you’re busy, forgetting a comma or entering a digit too many or too short when awarding points is an easy mistake to make. Fortunately, this is easily corrected. The customer is still present (only for iPad): 1. Open your iPad’s settings by pressing the gear icon or the three

You can consult transactions in the Joyn merchant portal and in the Payconiq merchant portal.

You can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your Monizze payment overview.