Are you already offering Joyn and Payconiq by Bancontact in your shop? In that case, complete the steps below: Enter your details on this page: https://www.joyn.eu/nl-be/joyn-payconiq/ik-ben-joyn-en-payconiq. We will send you an email with a document. Print the document. Fully complete the document and sign it. Scan the document (or take

To activate the Monizze integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Monizze. Press ‘Activate’ to link the two systems. Done!  You can use the

To activate the Edenred integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Edenred. Press ‘Activate’ to link the two systems. Done! You can use the

Yes, you can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your MyEdenred merchant zone.

To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once you have completed the form, we will send you an Excel file containing all the details of your customers.

Logging into the Joyn merchant portal is child’s play. Go to business.joyn.eu/sign-in. Log in using the details in the registration email you received from us. Done!

Changing your password for the Joyn merchant portal is easy. To do this, complete the steps below: Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received

No problem, we’re only human.Fortunately, you can quickly fix this inconvenience yourself! Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received from Joyn and follow the

Apart from yourself, the merchant, your customers too will benefit from registering. They are always kept informed! Whether you are organising a promotion, adjusting your opening hours or sending an interesting offer, you only need to send a single email and they are instantly notified and do not have to

In your customer base, can you see dashes instead of a name? This means the customer has not yet registered yet. Your customers do save points, but all valuable customer information is missing. An email address is indispensable to inform your customers of your next promotion. Other information such as