Category: Merchant Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your Monizze payment overview.
Joyn was founded in 2014 as ‘City Life’, a spin-off from Mobile Vikings. The vision of inspirers Frank Bekkers and Koen Desmedt: Bring merchants and customers closer together. From the outset, they offered digital tools to local merchants and the hospitality industry to connect closely with their customers. Future shareholders,
To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once you have completed the form, we will send you an Excel file containing all the details of your customers.
Logging into the Joyn merchant portal is child’s play. Go to business.joyn.eu/sign-in. Log in using the details in the registration email you received from us. Done!
Changing your password for the Joyn merchant portal is easy. To do this, complete the steps below: Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received
No problem, we’re only human.Fortunately, you can quickly fix this inconvenience yourself! Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received from Joyn and follow the
Apart from yourself, the merchant, your customers too will benefit from registering. They are always kept informed! Whether you are organising a promotion, adjusting your opening hours or sending an interesting offer, you only need to send a single email and they are instantly notified and do not have to
In your customer base, can you see dashes instead of a name? This means the customer has not yet registered yet. Your customers do save points, but all valuable customer information is missing. An email address is indispensable to inform your customers of your next promotion. Other information such as
Want to increase the loyalty of your customers? Then e-mail marketing is indispensable. Email marketing notifies your customer of your offer and loyalty ensures your customer walks into your store. And keeps walking in. An email marketing tool is very important to your business. You send not only emails but
Customer satisfaction, customer retention and customer trust are the three pillars on which customer loyalty is based. Strong customer loyalty makes your business flourish. Your customers are quicker to give feedback and can’t wait to try your latest products. And if things don’t go as planned, no worries – your
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You can consult transactions in the Joyn merchant portal (business.joyn.eu) and in your Monizze payment overview.
Joyn was founded in 2014 as ‘City Life’, a spin-off from Mobile Vikings. The vision of inspirers Frank Bekkers and Koen Desmedt: Bring merchants and customers closer together. From the outset, they offered digital tools to local merchants and the hospitality industry to connect closely with their customers. Future shareholders,
To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once you have completed the form, we will send you an Excel file containing all the details of your customers.
Logging into the Joyn merchant portal is child’s play. Go to business.joyn.eu/sign-in. Log in using the details in the registration email you received from us. Done!
Changing your password for the Joyn merchant portal is easy. To do this, complete the steps below: Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received
No problem, we’re only human.Fortunately, you can quickly fix this inconvenience yourself! Go to business.joyn.eu/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received from Joyn and follow the
Apart from yourself, the merchant, your customers too will benefit from registering. They are always kept informed! Whether you are organising a promotion, adjusting your opening hours or sending an interesting offer, you only need to send a single email and they are instantly notified and do not have to
In your customer base, can you see dashes instead of a name? This means the customer has not yet registered yet. Your customers do save points, but all valuable customer information is missing. An email address is indispensable to inform your customers of your next promotion. Other information such as
Want to increase the loyalty of your customers? Then e-mail marketing is indispensable. Email marketing notifies your customer of your offer and loyalty ensures your customer walks into your store. And keeps walking in. An email marketing tool is very important to your business. You send not only emails but
Customer satisfaction, customer retention and customer trust are the three pillars on which customer loyalty is based. Strong customer loyalty makes your business flourish. Your customers are quicker to give feedback and can’t wait to try your latest products. And if things don’t go as planned, no worries – your
