Category: Merchant Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
As a merchant, you will have access to two different platforms or apps, the Joyn merchant portal and the Joyn Business App. You can access the merchant portal online and it therefore works effortlessly with the tablet or computer. You do indeed need a tablet or smartphone to use the
A major difference with other loyalty programmes is that Joyn offers an umbrella platform for merchants. Realised with your own loyalty programme! Join Joyn and use a loyalty platform where new functionalities and process improvements become available on a regular basis. You pay a fixed price and, depending on your
To activate the Monizze integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Monizze. Press ‘Activate’ to link the two systems. Done! You can use the
Yes you can and it is very simple. Go to the Joyn merchant portal (business.joyn.eu) and log in. Navigate to the ‘Transactions’ tab. Press the ‘Reports’ button in the top right. Select ‘Coupons’ or ‘Rewards’. Indicate whether you would like an overview per month or per quarter. Select the relevant
To activate the Edenred integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Edenred. Press ‘Activate’ to link the two systems. Done! You can use the
Yes, in the Joyn merchant portal, go to ‘Transactions’ and click on the ‘Payments’ tab. Here you will find all the transactions.
Yes, you can! In the Joyn merchant portal, go to ‘Transactions’ and click on the ‘Payments’ tab. Here you will find all the transactions.
Figures, reports, payments… You can find it all under the ‘Transactions’ tab. The transactions provide you with an insight into how your shop is performing. This page is also very useful for accounting purposes. The figures can be found under three tabs: Loyalty: You will find a detailed overview of
You cannot deduct points, but you can delete a transaction. The procedure is as follows: Log in at business.joyn.eu. Open the ‘Transactions’ tab and find the transaction you want to cancel. Can’t remember when the transaction took place, but do know the customer? In that case, find the customer and
You can manually award points to a customer from your merchant portal by completing the steps below: Open business.joyn.eu and log in. Go to the ‘Customers’ tab. Find the relevant customer. Click on the customer’s name. Scroll to ‘Transactions’. Click the ‘Add points’ button. Enter the number of points you
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
As a merchant, you will have access to two different platforms or apps, the Joyn merchant portal and the Joyn Business App. You can access the merchant portal online and it therefore works effortlessly with the tablet or computer. You do indeed need a tablet or smartphone to use the
A major difference with other loyalty programmes is that Joyn offers an umbrella platform for merchants. Realised with your own loyalty programme! Join Joyn and use a loyalty platform where new functionalities and process improvements become available on a regular basis. You pay a fixed price and, depending on your
To activate the Monizze integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Monizze. Press ‘Activate’ to link the two systems. Done! You can use the
Yes you can and it is very simple. Go to the Joyn merchant portal (business.joyn.eu) and log in. Navigate to the ‘Transactions’ tab. Press the ‘Reports’ button in the top right. Select ‘Coupons’ or ‘Rewards’. Indicate whether you would like an overview per month or per quarter. Select the relevant
To activate the Edenred integration, you need to complete the steps below: Go to the Joyn merchant portal (business.joyn.eu). Click on the gear icon (settings) in the top right. Choose ‘Edit account’. Click on ‘Integrations’, followed by Edenred. Press ‘Activate’ to link the two systems. Done! You can use the
Yes, in the Joyn merchant portal, go to ‘Transactions’ and click on the ‘Payments’ tab. Here you will find all the transactions.
Yes, you can! In the Joyn merchant portal, go to ‘Transactions’ and click on the ‘Payments’ tab. Here you will find all the transactions.
Figures, reports, payments… You can find it all under the ‘Transactions’ tab. The transactions provide you with an insight into how your shop is performing. This page is also very useful for accounting purposes. The figures can be found under three tabs: Loyalty: You will find a detailed overview of
You cannot deduct points, but you can delete a transaction. The procedure is as follows: Log in at business.joyn.eu. Open the ‘Transactions’ tab and find the transaction you want to cancel. Can’t remember when the transaction took place, but do know the customer? In that case, find the customer and
You can manually award points to a customer from your merchant portal by completing the steps below: Open business.joyn.eu and log in. Go to the ‘Customers’ tab. Find the relevant customer. Click on the customer’s name. Scroll to ‘Transactions’. Click the ‘Add points’ button. Enter the number of points you
