It’s certainly not a bad idea to adjust your rewards every now and then. To adjust rewards, go to the Joyn merchant portal (business.joyn.eu) and log in.Open the ‘Rewards’ tab. A list of your active rewards appears. Press the pencil icon next to the reward you want to adjust. Adjust the

When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Joyn app. How? Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab.

Attracting new customers is always a bit of a challenge! And the Joyn loyalty programme can just make the difference, which means you can welcome new customers to your shop. Tell your customers about Joyn and have them recommend it to friends and family! Do you have a website? Create

If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

Want to create a one-time campaign, automatic birthday campaign or a reminder campaign? You can do this quickly and easily in your Joyn merchant portal by completing the steps below. Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select

Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below: Open the Joyn Business App. Your customer scans the QR code with his or her smartphone or you press ‘Scan card’ and scan the customer

Want to create a one-time campaign, automatic birthday campaign or a reminder campaign?You can do this quickly and easily in your Joyn merchant portal by completing the steps below. Go to the Joyn merchant portal (business.joyn.eu) and log in.  Open the ‘Campaigns’ tab.  Choose ‘+ Create new campaign’.  Select the

To create a reward, complete the steps below:  To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’.  Describe the reward. Enter the necessary number of points and choose an appropriate icon.  Press ‘Create reward’. The reward is

When a Joyn user registers, he is asked to complete his profile with certain information, including date of birth. Want to give your customers a small gift for their birthday? Encourage them to always complete their Joyn profile as completely as possible. Each merchant ultimately decides for himself whether or

Receiving congratulations from their favourite merchant will only make your customers’ birthdays better! And that’s of course what an automatic birthday campaign is for; to pamper your customers on their special day. How do you do that? Send them a happy birthday message with a nice coupon. The entire campaign