Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I update the Joyn Business App on my Android smartphone or tablet?

You can choose whether to update the Joyn Business App automatically, separately or manually. Want to update your Joyn Business app automatically? Go to the Google Play Store and press on ‘Menu: Settings’. Tap on ‘Automatically update apps’. Want to update your Joyn Business app separately or manually? Go to

I have forgotten the email address for my Google account. How do I resolve this?

If you’ve forgotten your Google account email address, you need to complete the procedure below: Enter the telephone number or email address you used to recover the account. Follow the instructions to confirm that this is your account. For more information, click this link: https://support.google.com/accounts/answer/7682439?hl=en

What is a Google account?

A Google account is a login account that requires an email address and password. Your Google account allows you to switch between all your Google services for which you always use the same login details. Once you’ve logged in, you remain logged in. So you don’t have to log on

I have forgotten the password for my Joyn Business app. How can I reset this?

No problem, we’re only human.You can quickly fix this inconvenience yourself! Go to business.joyn.be/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received from Joyn and follow the instructions.

I have forgotten the password for my Google account. How do I resolve this?

If you’ve forgotten your Google account password, you need to complete the procedure below to recover your Google account: You will be asked a few questions to confirm that it is your Google account. Try to answer the questions to the best of your ability. If you encounter any problems,

What can I do with the Joyn Business App?

The Joyn Business App is your best friend in your shop and in your pocket. The app on tablet and smartphone differ slightly, but we are working hard to synchronize the two systems. What can you do with it? Enter the amount to pay, scan the QR code or the

How do I update the Joyn Business App on my iPad or iPhone?

You can update apps manually, or you can enable automatic updates on your iPad or iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:Apps that you download from the App Store on your iPad and iPhone are automatically updated by

Can I also deduct points with the Joyn Business App?

No, that’s not possible. Made a mistake? You can rectify this on your merchant portal. How do you do this?You cannot deduct points, but you can delete a transaction. The procedure is as follows: Log in at business.joyn.eu. Open the ‘Transactions’ tab and find the transaction you want to cancel.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I update the Joyn Business App on my Android smartphone or tablet?

You can choose whether to update the Joyn Business App automatically, separately or manually. Want to update your Joyn Business app automatically? Go to the Google Play Store and press on ‘Menu: Settings’. Tap on ‘Automatically update apps’. Want to update your Joyn Business app separately or manually? Go to

I have forgotten the email address for my Google account. How do I resolve this?

If you’ve forgotten your Google account email address, you need to complete the procedure below: Enter the telephone number or email address you used to recover the account. Follow the instructions to confirm that this is your account. For more information, click this link: https://support.google.com/accounts/answer/7682439?hl=en

What is a Google account?

A Google account is a login account that requires an email address and password. Your Google account allows you to switch between all your Google services for which you always use the same login details. Once you’ve logged in, you remain logged in. So you don’t have to log on

I have forgotten the password for my Joyn Business app. How can I reset this?

No problem, we’re only human.You can quickly fix this inconvenience yourself! Go to business.joyn.be/sign-in. Click on ‘Forgotten your password?’ at the bottom. Enter the email address you use to log into Joyn. Send by clicking the ‘Reset password’ button. Open the email you received from Joyn and follow the instructions.

I have forgotten the password for my Google account. How do I resolve this?

If you’ve forgotten your Google account password, you need to complete the procedure below to recover your Google account: You will be asked a few questions to confirm that it is your Google account. Try to answer the questions to the best of your ability. If you encounter any problems,

What can I do with the Joyn Business App?

The Joyn Business App is your best friend in your shop and in your pocket. The app on tablet and smartphone differ slightly, but we are working hard to synchronize the two systems. What can you do with it? Enter the amount to pay, scan the QR code or the

How do I update the Joyn Business App on my iPad or iPhone?

You can update apps manually, or you can enable automatic updates on your iPad or iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:Apps that you download from the App Store on your iPad and iPhone are automatically updated by

Can I also deduct points with the Joyn Business App?

No, that’s not possible. Made a mistake? You can rectify this on your merchant portal. How do you do this?You cannot deduct points, but you can delete a transaction. The procedure is as follows: Log in at business.joyn.eu. Open the ‘Transactions’ tab and find the transaction you want to cancel.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.