Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

How do I create a reward in the Joyn merchant portal?

To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’. Describe the reward. Enter the necessary number of points and choose an appropriate icon. Press ‘Create reward’. The reward is

How can a customer redeem a coupon?

When your customer has activated the coupon and subsequently visits you in the shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number of points. The customer scans the QR code from his Joyn card or Joyn app on your tablet or

What is a reward?

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a reward. You can create various rewards on your loyalty platform. What rewards motivate

What do I have to do to accept payments with Payconiq in the Joyn app?

Are you already offering Joyn and Payconiq in your shop? In that case, complete the steps below: Enter your details on this page: https://www.joyn.eu/nl-be/joyn-payconiq/ik-ben-joyn-en-payconiq. We will send you an email with a document. Print the document. Fully complete the document and sign it. Scan the document (or take a clear

How do I adjust a reward?

It’s certainly not a bad idea to adjust your rewards every now and then. To adjust rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. A list of your active rewards appears. Press the pencil icon next to the reward you want to adjust.

What do I need to do to activate the Lightspeed integration?

To integrate Lightspeed with Joyn, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and on ‘Edit account’. Click on the ‘Integrations’ tab and scroll to Lightspeed. Here you can see the integration code. Click

What is a coupon?

A coupon is like a digital discount voucher that you can add to an email. By using coupons, you can measure the impact of your promotions very precisely. The automatic birthday and reminder campaigns use coupons by default. This choice is optional in standard emails.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

How do I create a reward in the Joyn merchant portal?

To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’. Describe the reward. Enter the necessary number of points and choose an appropriate icon. Press ‘Create reward’. The reward is

How can a customer redeem a coupon?

When your customer has activated the coupon and subsequently visits you in the shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number of points. The customer scans the QR code from his Joyn card or Joyn app on your tablet or

What is a reward?

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a reward. You can create various rewards on your loyalty platform. What rewards motivate

What do I have to do to accept payments with Payconiq in the Joyn app?

Are you already offering Joyn and Payconiq in your shop? In that case, complete the steps below: Enter your details on this page: https://www.joyn.eu/nl-be/joyn-payconiq/ik-ben-joyn-en-payconiq. We will send you an email with a document. Print the document. Fully complete the document and sign it. Scan the document (or take a clear

How do I adjust a reward?

It’s certainly not a bad idea to adjust your rewards every now and then. To adjust rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. A list of your active rewards appears. Press the pencil icon next to the reward you want to adjust.

What do I need to do to activate the Lightspeed integration?

To integrate Lightspeed with Joyn, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and on ‘Edit account’. Click on the ‘Integrations’ tab and scroll to Lightspeed. Here you can see the integration code. Click

What is a coupon?

A coupon is like a digital discount voucher that you can add to an email. By using coupons, you can measure the impact of your promotions very precisely. The automatic birthday and reminder campaigns use coupons by default. This choice is optional in standard emails.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.