Reasons for a coupon not appearing on your tablet or smartphone include: The coupon has not been activated. The validity of the coupon has expired. The coupon has already been redeemed by someone who saves points on the same account. The customer scans with a card that is linked to

When your customer has activated the coupon and subsequently visits you in the shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number of points. The customer scans the QR code from his Joyn card or Joyn app on your tablet or

Your customers receive, open and read your email. They click on the ‘Activate coupon’ button. Once they have pressed that button, the coupon is linked to their account. When they visit your shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number

If you want to send out an email with a coupon, complete the steps below: Open your merchant portal (business.joyn.eu) and log in. Go to ‘Campaigns’. Press ‘+ Create new campaign’, select the ‘One-time’ option and name your campaign. After you have composed your email, scroll further down until you

Coupons keep motivating your customers over and over again. It is like instant advertising! Why spend even more on advertising when the solution can be this simple? Joyn merchants enjoy an average of 35% more sales when adding a coupon to their promotion. In addition to increased sales, so does

A coupon is like a digital discount voucher that you can add to an email. By using coupons, you can measure the impact of your promotions very precisely. The automatic birthday and reminder campaigns use coupons by default. This choice is optional in standard emails.

Want to set up a Joyn Advertising campaign for your shop? You can’t create a Joyn Advertising campaign in the merchant portal yourself. You need to complete a form for this instead. Planning your campaign only takes 2 minutes. Click here and complete the form on the relevant page. For more

You can’t create a Joyn Advertising campaign in the merchant portal yourself. You can order a campaign by clicking this link. After you have completed the form, a Joyn marketing expert will contact you. For more information about Joyn Advertising campaigns, please click here. A Joyn Advertising campaign is an

A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … € 300 for 2500 users, € 500

To change your website address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your website address. This page shows