Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What integrations are possible with the Joyn app?

Currently, the following integrations are offered: POS: SDP, BC-Matic, Lightspeed, Xerxes, Touch Systems E-commerce: one2three, Sayl Retail (ex-Shopitag), BestelOnline, Unipage, Magento Payment: Edenred, Monizze, Payconiq If you are interested in another integration, please send an email to api-integration@joyn.eu or find out more by clicking this link: https://developer.joyn.be/.

Can I receive an export of my customer base?

To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once this is completed, we’ll send you an Excel file with all the details of your customers, as soon as possible.

How do I add a picture to the home screen of my tablet?

To add a picture to your home screen, complete the steps below: 1. Go to the Joyn merchant portal (business.joyn.eu) and log in.2. Click on the gear icon in the top right corner and press ‘Edit account’.3. Click on the ‘Images’ tab.4. Go to ‘Home -Slider 1’ and add your

How do I add a cover picture to the Joyn merchant portal?

Your cover picture will be displayed on your page on the Joyn shop finder and in the Joyn app. It shows the personality of your shop. To add a cover picture, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon

How do I add my logo to the Joyn merchant portal?

Adding your logo in your Joyn merchant portal is a smart idea. Your logo can be seen on your page (Joyn shop finder) and on the emails you send. To add your logo, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the

Can I notify my customers of my new opening hours via the Joyn merchant portal?

Need to notify your customers of your new opening hours? Complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Press ‘Create mail’. This will generate

Can I add images to the Joyn merchant portal and how do I do this?

Add images to your Joyn merchant portal? Great! Fun, personalised pictures give your tablet that extra touch. To add pictures, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on

Can I personalise my tablet by adding images to the Joyn merchant portal?

Absolutely! It is great for your customers to see personalised pictures of your shop. To add pictures, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Images’ tab.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What integrations are possible with the Joyn app?

Currently, the following integrations are offered: POS: SDP, BC-Matic, Lightspeed, Xerxes, Touch Systems E-commerce: one2three, Sayl Retail (ex-Shopitag), BestelOnline, Unipage, Magento Payment: Edenred, Monizze, Payconiq If you are interested in another integration, please send an email to api-integration@joyn.eu or find out more by clicking this link: https://developer.joyn.be/.

Can I receive an export of my customer base?

To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once this is completed, we’ll send you an Excel file with all the details of your customers, as soon as possible.

How do I add a picture to the home screen of my tablet?

To add a picture to your home screen, complete the steps below: 1. Go to the Joyn merchant portal (business.joyn.eu) and log in.2. Click on the gear icon in the top right corner and press ‘Edit account’.3. Click on the ‘Images’ tab.4. Go to ‘Home -Slider 1’ and add your

How do I add a cover picture to the Joyn merchant portal?

Your cover picture will be displayed on your page on the Joyn shop finder and in the Joyn app. It shows the personality of your shop. To add a cover picture, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon

How do I add my logo to the Joyn merchant portal?

Adding your logo in your Joyn merchant portal is a smart idea. Your logo can be seen on your page (Joyn shop finder) and on the emails you send. To add your logo, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the

Can I notify my customers of my new opening hours via the Joyn merchant portal?

Need to notify your customers of your new opening hours? Complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Press ‘Create mail’. This will generate

Can I add images to the Joyn merchant portal and how do I do this?

Add images to your Joyn merchant portal? Great! Fun, personalised pictures give your tablet that extra touch. To add pictures, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on

Can I personalise my tablet by adding images to the Joyn merchant portal?

Absolutely! It is great for your customers to see personalised pictures of your shop. To add pictures, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Images’ tab.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.