Category: Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch
When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do
To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety. You choose the information you enter. We regularly improve the privacy and security processes of the apps offered to make Joyn as safe as possible. Joyn is also fully GDPR
This is how you can find Joyn merchants via KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. On the home screen, press ‘Discover merchants near you’.5. Search by name, category or city to find your favourite merchant.
This is not possible for the time being. To enjoy the full functionalities, we recommend using the account that you created via Joyn. This account also allows you to log in to KBC/CBC/KBC Brussels Mobile at any time.
That is not yet possible. If you would like to use the Joyn app, we recommend creating your account in the Joyn app and not via KBC/CBC/KBC Brussels Mobile.
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘Next’.6. Check your details and allow KBC/CBC to share them with Joyn.7. Agree to Joyn’s General Terms and Conditions by clicking ‘Accept’.8. Your account has
When you are at the checkout at the merchant, complete these steps: 1. Open KBC/CBC/KBC Brussels Mobile. 2. Press ‘Extra services’ at the bottom right. 3. Select Joyn. 4. Press the ‘Scan QR code’ button. 5. Scan the QR code on the merchant’s tablet or smartphone. 6. The available rewards
With a reward, your merchant thanks you for your loyalty. A sincere ‘Thank you’ and ‘Have a great day’ can make you feel good. But a nice, tangible reward will make you feel even better! Your Joyn merchants decide which rewards you can redeem, because some rewards are worth a
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch
When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do
To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety. You choose the information you enter. We regularly improve the privacy and security processes of the apps offered to make Joyn as safe as possible. Joyn is also fully GDPR
This is how you can find Joyn merchants via KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. On the home screen, press ‘Discover merchants near you’.5. Search by name, category or city to find your favourite merchant.
This is not possible for the time being. To enjoy the full functionalities, we recommend using the account that you created via Joyn. This account also allows you to log in to KBC/CBC/KBC Brussels Mobile at any time.
That is not yet possible. If you would like to use the Joyn app, we recommend creating your account in the Joyn app and not via KBC/CBC/KBC Brussels Mobile.
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘Next’.6. Check your details and allow KBC/CBC to share them with Joyn.7. Agree to Joyn’s General Terms and Conditions by clicking ‘Accept’.8. Your account has
When you are at the checkout at the merchant, complete these steps: 1. Open KBC/CBC/KBC Brussels Mobile. 2. Press ‘Extra services’ at the bottom right. 3. Select Joyn. 4. Press the ‘Scan QR code’ button. 5. Scan the QR code on the merchant’s tablet or smartphone. 6. The available rewards
With a reward, your merchant thanks you for your loyalty. A sincere ‘Thank you’ and ‘Have a great day’ can make you feel good. But a nice, tangible reward will make you feel even better! Your Joyn merchants decide which rewards you can redeem, because some rewards are worth a
