Merchant
Cardholder

Category: Centre d’aide

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I redeem a coupon?

When you have activated the coupon and are at the merchant, you need to follow the following steps: 1. The merchant presses ‘Start’ or ‘Scan card’ and enters the number of points. 2. You scan the QR code from your Joyn card or Joyn app on your merchant’s tablet or

I’ve received an email with a coupon. How can I use it?

1. In the email, clink on the ‘Activate coupon’ button.2. The coupon is now linked to your account.3. When you are at the merchant, you take the same steps as normal. 4. The merchant presses ‘Start’ or ‘Scan card’ and enters the number of points. 5. You scan the QR

What is a coupon?

A coupon is a digital discount voucher you receive from your merchant via email.These coupons offer a host of in-store benefits. So don’t miss out! Celebrating your birthday soon or haven’t visited your merchant lately? Then he will send his congratulations and a nice coupon, or a small forget-me-not.

Can I view my Joyn points via the computer?

Yes, you can! If you don’t have a smartphone or tablet on which you can install the Joyn app, you can go to https://my.joyndev.kinsta.cloud/sign-in to check your point totals.

Where can I see my points in the Joyn app?

Want to see your Joyn points? No problem! 1. Open the Joyn app on your smartphone.2. Press ‘View balance’.3. Press ‘Joyn points’. The app gives you an overview of your saved points at your Joyn merchants. Want to know your points balance at a specific Joyn merchant? 1. Find your

What are Joyn Points?

Just did some shopping at your favourite Joyn merchant? Thanks to your recent purchase, your Joyn points balance on your card has increased. Every amount you pay is converted into a number of points and then placed on your card. Your favourite merchant has set up a lot of rewards

I want to receive emails again from a merchant I unsubscribed from.

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

How do I adjust my email preference settings?

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Centre d’aide

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I redeem a coupon?

When you have activated the coupon and are at the merchant, you need to follow the following steps: 1. The merchant presses ‘Start’ or ‘Scan card’ and enters the number of points. 2. You scan the QR code from your Joyn card or Joyn app on your merchant’s tablet or

I’ve received an email with a coupon. How can I use it?

1. In the email, clink on the ‘Activate coupon’ button.2. The coupon is now linked to your account.3. When you are at the merchant, you take the same steps as normal. 4. The merchant presses ‘Start’ or ‘Scan card’ and enters the number of points. 5. You scan the QR

What is a coupon?

A coupon is a digital discount voucher you receive from your merchant via email.These coupons offer a host of in-store benefits. So don’t miss out! Celebrating your birthday soon or haven’t visited your merchant lately? Then he will send his congratulations and a nice coupon, or a small forget-me-not.

Can I view my Joyn points via the computer?

Yes, you can! If you don’t have a smartphone or tablet on which you can install the Joyn app, you can go to https://my.joyndev.kinsta.cloud/sign-in to check your point totals.

Where can I see my points in the Joyn app?

Want to see your Joyn points? No problem! 1. Open the Joyn app on your smartphone.2. Press ‘View balance’.3. Press ‘Joyn points’. The app gives you an overview of your saved points at your Joyn merchants. Want to know your points balance at a specific Joyn merchant? 1. Find your

What are Joyn Points?

Just did some shopping at your favourite Joyn merchant? Thanks to your recent purchase, your Joyn points balance on your card has increased. Every amount you pay is converted into a number of points and then placed on your card. Your favourite merchant has set up a lot of rewards

I want to receive emails again from a merchant I unsubscribed from.

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

How do I adjust my email preference settings?

You can adjust your preferences regarding notifications via the app on your smartphone or via my.joyndev.kinsta.cloud. In the Joyn app on your smartphone: 1. Open the Joyn app and make sure you are logged in.2. Press the settings icon.3. Choose ‘Notifications’.4. Select ‘Merchant campaigns’ and make sure the ‘Email’ slider

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.