Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is included in Joyn’s Lite subscription?

Joyn Lite is ideal if you want to benefit from a basic loyalty program for your business – easily integrated with your existing payment methods or POS. Joyn helps you better understand your customers, including average basket size. More information about the Lite plan can be found here.

How to set up a sharable coupon?

Go to the merchant portal (business.joyn.be) and log in with your (merchant) credentials Go to Coupons by selecting the coupons tab on top Press ‘+Create a new coupon’ Select a coupon with a specific start and end date Set the start and end date of the coupon Add a description

How to add a shareable coupon in a campaign?

Go to the merchant portal (business.joyn.be) and log in with your (merchant) credentials Go to Campaigns by selecting the campaigns tab on top Press ‘+Create new campaign’ Select the ‘One-time’ campaign and press ‘Continue’ Give the campaign a name so you know what the campaign’s about (users will not see

Why should I check my statistics regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Why should I check my stats regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Why should I use coupons?

To this day, coupons are still hugely popular. In 2016, Belgians used 7 discount vouchers per person. By doing so, we saved no less than 121 million euro! The paper version is still going strong, but its digital counterpart is – obviously – gaining more ground. And that’s also affecting

How do I see the difference between registered and non-registered customers?

Anytime you see a dash instead of a name of a customer in your customer base, your customer hasn’t registered yet. Customers who haven’t registered are saving points, but you aren’t getting any of their valuable information, like their email address for example. You need that address to keep them

Why should I use coupons?

To this day, coupons are still hugely popular. In 2016, Belgians used 7 discount vouchers per person. By doing so, we saved no less than 121 million euro! The paper version is still going strong, but its digital counterpart is – obviously – gaining more ground. And that’s also affecting

What can I use coupons for?

Many things. With coupons, you can: Attract new customers Boost your sales Clear extra stock Wish your customers a happy birthday

How to edit a webshop reward in the Merchant Portal?

Go to the merchant portal and log in. Go to the rewards tab. Click the three dots next to the webshop reward in the reward overview. Select ‘Edit’. The webshop reward page is shown. Edit the field you want and press ‘Save’.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is included in Joyn’s Lite subscription?

Joyn Lite is ideal if you want to benefit from a basic loyalty program for your business – easily integrated with your existing payment methods or POS. Joyn helps you better understand your customers, including average basket size. More information about the Lite plan can be found here.

How to set up a sharable coupon?

Go to the merchant portal (business.joyn.be) and log in with your (merchant) credentials Go to Coupons by selecting the coupons tab on top Press ‘+Create a new coupon’ Select a coupon with a specific start and end date Set the start and end date of the coupon Add a description

How to add a shareable coupon in a campaign?

Go to the merchant portal (business.joyn.be) and log in with your (merchant) credentials Go to Campaigns by selecting the campaigns tab on top Press ‘+Create new campaign’ Select the ‘One-time’ campaign and press ‘Continue’ Give the campaign a name so you know what the campaign’s about (users will not see

Why should I check my statistics regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Why should I check my stats regularly?

You’ll get to know your customers and their scanning behaviour Of all the customers who scanned at least once in your business, you’ll receive relevant details, such as their age, gender and location. You’ll also learn what the peak times are for your business and when your customers visit less

Why should I use coupons?

To this day, coupons are still hugely popular. In 2016, Belgians used 7 discount vouchers per person. By doing so, we saved no less than 121 million euro! The paper version is still going strong, but its digital counterpart is – obviously – gaining more ground. And that’s also affecting

How do I see the difference between registered and non-registered customers?

Anytime you see a dash instead of a name of a customer in your customer base, your customer hasn’t registered yet. Customers who haven’t registered are saving points, but you aren’t getting any of their valuable information, like their email address for example. You need that address to keep them

Why should I use coupons?

To this day, coupons are still hugely popular. In 2016, Belgians used 7 discount vouchers per person. By doing so, we saved no less than 121 million euro! The paper version is still going strong, but its digital counterpart is – obviously – gaining more ground. And that’s also affecting

What can I use coupons for?

Many things. With coupons, you can: Attract new customers Boost your sales Clear extra stock Wish your customers a happy birthday

How to edit a webshop reward in the Merchant Portal?

Go to the merchant portal and log in. Go to the rewards tab. Click the three dots next to the webshop reward in the reward overview. Select ‘Edit’. The webshop reward page is shown. Edit the field you want and press ‘Save’.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.