To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

It’s certainly not a bad idea to adjust your rewards every now and then. After all, variety is the spice of life.

It’s certainly not a bad idea to adjust your rewards every now and then. To adjust rewards, go to the Joyn merchant portal (business.joyn.eu) and log in.Open the ‘Rewards’ tab. A list of your active rewards appears. Press the pencil icon next to the reward you want to adjust. Adjust the

When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Joyn app. How? Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab.

If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below: Open the Joyn Business App. Your customer scans the QR code with his or her smartphone or you press ‘Scan card’ and scan the customer

To create a reward, complete the steps below:  To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’.  Describe the reward. Enter the necessary number of points and choose an appropriate icon.  Press ‘Create reward’. The reward is