Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How can a customer redeem a coupon before paying?

A coupon can be redeemed by completing the steps below: The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will

Why does my tablet prompt for the access code after payment via Edenred?

If you have to enter the access code of your tablet after paying via Edenred, it means you have opted to pay the remaining amount in cash or via another payment method (not via Joyn) by clicking on ‘Complete payment’. To remind you of the fact that you still need

Can I issue my customer with a receipt?

No, you can’t give your customer physical proof of payment. However, your customer can find proof of payment in the overview of his MyEdenred account.

How can my customer redeem a reward before paying?

A customer can redeem a reward before paying by completing the steps below: The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total. You

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How can a customer redeem a coupon before paying?

A coupon can be redeemed by completing the steps below: The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will

Why does my tablet prompt for the access code after payment via Edenred?

If you have to enter the access code of your tablet after paying via Edenred, it means you have opted to pay the remaining amount in cash or via another payment method (not via Joyn) by clicking on ‘Complete payment’. To remind you of the fact that you still need

Can I issue my customer with a receipt?

No, you can’t give your customer physical proof of payment. However, your customer can find proof of payment in the overview of his MyEdenred account.

How can my customer redeem a reward before paying?

A customer can redeem a reward before paying by completing the steps below: The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total. You

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.