Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are the different functionalities the apps offer?

Your merchant portal, the Joyn Business app on tablet and smartphone… they all differ slightly. Think of your Joyn merchant portal as the platform that runs everything behind the scenes. The Joyn Business app on the other hand is the leading star in it all. The app speeds up the

Are there devices on which the Joyn Business App does not work?

The newer Huawei models are now no longer allowed to use GMS (Google Mobile Services). What does this mean in concrete terms?This means the Google Play Store will no longer be available on certain Huawei devices, and therefore you can no longer use the Joyn Business App. This also applies

How do I download the Joyn Business App on my Android smartphone or tablet?

You can download the Joyn Business app on your Android smartphone or tablet as follows: Go to the Google Play Store. Enter ‘Joyn Business’ in the search bar. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently

How do I update the Joyn Business App on my Android smartphone or tablet?

You can choose whether to update the Joyn Business App automatically, separately or manually. Want to update your Joyn Business app automatically? Go to the Google Play Store and press on ‘Menu: Settings’. Tap on ‘Automatically update apps’. Want to update your Joyn Business app separately or manually? Go to

I have forgotten the email address for my Google account. How do I resolve this?

If you’ve forgotten your Google account email address, you need to complete the procedure below: Enter the telephone number or email address you used to recover the account. Follow the instructions to confirm that this is your account. For more information, click this link: https://support.google.com/accounts/answer/7682439?hl=en

What is a Google account?

A Google account is a login account that requires an email address and password. Your Google account allows you to switch between all your Google services for which you always use the same login details. Once you’ve logged in, you remain logged in. So you don’t have to log on

I have forgotten the password for my Google account. How do I resolve this?

If you’ve forgotten your Google account password, you need to complete the procedure below to recover your Google account: You will be asked a few questions to confirm that it is your Google account. Try to answer the questions to the best of your ability. If you encounter any problems,

How do I update the Joyn Business App on my iPad or iPhone?

You can update apps manually, or you can enable automatic updates on your iPad or iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:Apps that you download from the App Store on your iPad and iPhone are automatically updated by

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are the different functionalities the apps offer?

Your merchant portal, the Joyn Business app on tablet and smartphone… they all differ slightly. Think of your Joyn merchant portal as the platform that runs everything behind the scenes. The Joyn Business app on the other hand is the leading star in it all. The app speeds up the

Are there devices on which the Joyn Business App does not work?

The newer Huawei models are now no longer allowed to use GMS (Google Mobile Services). What does this mean in concrete terms?This means the Google Play Store will no longer be available on certain Huawei devices, and therefore you can no longer use the Joyn Business App. This also applies

How do I download the Joyn Business App on my Android smartphone or tablet?

You can download the Joyn Business app on your Android smartphone or tablet as follows: Go to the Google Play Store. Enter ‘Joyn Business’ in the search bar. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently

How do I update the Joyn Business App on my Android smartphone or tablet?

You can choose whether to update the Joyn Business App automatically, separately or manually. Want to update your Joyn Business app automatically? Go to the Google Play Store and press on ‘Menu: Settings’. Tap on ‘Automatically update apps’. Want to update your Joyn Business app separately or manually? Go to

I have forgotten the email address for my Google account. How do I resolve this?

If you’ve forgotten your Google account email address, you need to complete the procedure below: Enter the telephone number or email address you used to recover the account. Follow the instructions to confirm that this is your account. For more information, click this link: https://support.google.com/accounts/answer/7682439?hl=en

What is a Google account?

A Google account is a login account that requires an email address and password. Your Google account allows you to switch between all your Google services for which you always use the same login details. Once you’ve logged in, you remain logged in. So you don’t have to log on

I have forgotten the password for my Google account. How do I resolve this?

If you’ve forgotten your Google account password, you need to complete the procedure below to recover your Google account: You will be asked a few questions to confirm that it is your Google account. Try to answer the questions to the best of your ability. If you encounter any problems,

How do I update the Joyn Business App on my iPad or iPhone?

You can update apps manually, or you can enable automatic updates on your iPad or iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:Apps that you download from the App Store on your iPad and iPhone are automatically updated by

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.