Author: Admin

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is a Joyn account?

A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and you can keep track of how many points you still have to save for your next reward. Read here

How can I unblock my Joyn card?

Accidentally blocked your Joyn card? You can simply unblock it in the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’.3. Select ‘My cards’.4. Look for the card number you want to unblock and press the unblock icon to reactivate the card. Don’t have

How can I block my Joyn card?

You have lost your Joyn card and want to block it? You can simply resolve this with the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’. 3. Select ‘My cards’.4. Look for the card number you want to block and press the block

I lost my card, now what do I do?

That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email address associated with your old card.3. Your points will appear in your overview.4. From now on, thanks to the Joyn

My Joyn card is broken, worn out or has stopped working. Now what do I do?

That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email address associated with your old card.3. Your points will appear in your overview.4. From now on, thanks to the Joyn

Can I link multiple cards to my Joyn account?

Yes, you can! To link multiple cards to an account, you must register all cards at the same email address. This is very easy with the Joyn app: 1. Press ‘Tap to scan QR code’.2. Scan the QR code of your card.3. The card is now linked to your account.

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Admin

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is a Joyn account?

A Joyn account is your personal profile, where the data entered by you is collected. The account also gives you an overview of your points balance with each merchant visited, and you can keep track of how many points you still have to save for your next reward. Read here

How can I unblock my Joyn card?

Accidentally blocked your Joyn card? You can simply unblock it in the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’.3. Select ‘My cards’.4. Look for the card number you want to unblock and press the unblock icon to reactivate the card. Don’t have

How can I block my Joyn card?

You have lost your Joyn card and want to block it? You can simply resolve this with the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’. 3. Select ‘My cards’.4. Look for the card number you want to block and press the block

I lost my card, now what do I do?

That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email address associated with your old card.3. Your points will appear in your overview.4. From now on, thanks to the Joyn

My Joyn card is broken, worn out or has stopped working. Now what do I do?

That’s annoying … Fortunately, you can easily recover the points from a registered card. This is how: 1. Download the Joyn app on your smartphone.2. Log in with the email address associated with your old card.3. Your points will appear in your overview.4. From now on, thanks to the Joyn

Can I link multiple cards to my Joyn account?

Yes, you can! To link multiple cards to an account, you must register all cards at the same email address. This is very easy with the Joyn app: 1. Press ‘Tap to scan QR code’.2. Scan the QR code of your card.3. The card is now linked to your account.

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.